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[Resolved] payments.aqwire.io is inaccessible at the moment (automated)

Started on August 12, 2020 at 9:39 AM. Resolved after about 5 hours

Affected

Access API
  • Identified
    August 12, 2020 at 9:39 AM  –  

    API cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Investigating
    August 12, 2020 at 9:43 AM  –  

    API Endpoint payments.aqwire.io is currently experiencing a connection timeout due to updates on DNS Configuration. We are currently working with our upstream provider to resolve this issue.

    Merchants using the checkout.aqwire.io endpoint is not affected by this outage.

  • Monitoring
    August 12, 2020 at 12:19 PM  –  

    We are still monitoring the issue.

  • Resolved
    August 12, 2020 at 2:28 PM  –  

    API is now operational! This update was created by an automated monitoring service.